CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 0408 858 924 or send us an email at sales@silksoul.com.au

FAQ

 
How do i look after my doona or time ? 
I tell my customers to wash in the laundry trough only hand wash the put on the clothes line 
 
 
 
How do I track my order?
 

All our parcels are sent via Australia Post. Once the delivery has been organised, you will receive an email or test message with all tracking information included.

 

 

 

What are your delivery options?
 

We offer free delivery on all our products!

 

What is your Return Policy?
 

If you're not happy with your purchase, we offer a 5 year money back guarantee on all our Silk Soul products. Just send it back to us, and we'll do the rest.

VISIT OUR STORE

 

Silk Soul Doonas
6a Cord Street,
Dudley Park SA 5008

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© 2018 by SILKSOUL. Created by Ollie Taylor